Just posting this in case it could help someone else out, or if I need it again in the future. I'm assuming if I get a new PC or upgrade from Windows 10 to 11 all I'll have to do is run the Graphics Rule Maker and install via the EA app. Then I removed the compatibility mode.Īfter completing all these steps, I am now able to run the game with no issues. So I closed the game, and ran Graphics Rule Maker to have the game recognize my card. The game then informed me it didn't recognize my graphics card. In order for the game to launch for the first time I had to change the compatibility mode to Windows 7. I then re-installed the game via the EA app. I then had to uninstall the EP, reboot, uninstall the base game and reboot. My product key then appeared in the EA app.

In order for the game to recognize my valid key, I had to install both the base game and the EP discs. So, I tried the first link since the game did appear in the EA app and I happened to notice there was no product key in the properties area like my other Sims games, even though it was entered on. I contacted EA support and they had no additional advice other than sending me these two links: I reinstalled the game 3x, repaired 3x, uninstalled and reinstalled the EA app all with no luck. I followed your steps and while it did get the game in my EA App, it gave me an error that states: 'The Sims Medieval cannot run. Windows 10 user here and original discs owner. The error above only applies to the base game. If you also own The Sims Medieval: Pirates and Nobles Adventure Pack, it should be redeemable directly on Origin / EA App. Refresh your Origin / EA App library, and your game should be available for download.Enter your Sims Medieval code in the 20-digit field, then click Register.Once logged in, scroll to the bottom of the page and look for the Register a Game button, or visit this link.They should be the same as your Origin / EA App login, as this will determine which account the game is registered on. Using the Login button on the top left, log in to The Sims 3 website using your EA Account login details.To register The Sims Medieval and access your digital download, please follow these steps: Unfortunately, the error message points you to the incorrect website, which is used for redeeming The Sims 3 bonus content, and requires 16-digit codes, while The Sims Medieval has a 20-digit code. Please redeem your code at the following site. We're sorry, this code cannot be redeemed here. If you own a disk version of The Sims Medieval and have tried to register it on Origin or EA App, you might have been greeted with the following error: Information and Announcements about EA Play.Information, Guides and Announcements for the EA app.

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